jlj4 Privacy Policy

1. Introduction

jlj4 ("we," "us," or "our") operates the online casino and sports betting platform accessible at jlj4.net (the "Platform"). As the personal information controller of the data you provide to us, jlj4 takes its obligations under the Philippine Data Privacy Act of 2012 (RA 10173) seriously.

This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of your personal information when you access or use the jlj4 Platform. It also describes the rights available to you as a data subject under Philippine law and how you may exercise those rights.

This policy should be read together with our Terms & Conditions, which govern your use of the jlj4 Platform. Terms not defined in this policy carry the meaning given to them in the Terms & Conditions.

2. Personal Data We Collect

jlj4 collects the following categories of personal data from players and visitors:

We do not collect sensitive personal information (as defined under RA 10173) unless strictly required for identity verification or regulatory compliance, and only with your explicit consent.

3. How We Collect Your Data

jlj4 collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; fraud detection signals from payment processors; publicly available information used for compliance screening.

4. Purpose of Processing

jlj4 processes your personal data for the following purposes:

1. Account management: To create, maintain, and administer your jlj4 player account, including authentication and account security.
2. Service delivery: To provide access to games, betting markets, live dealer tables, and all other Platform features.
3. Financial transactions: To process deposits, withdrawals, and bonus payments via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods.
4. Identity verification (KYC): To verify your identity and age (21+) as required by PAGCOR regulations and anti-money laundering laws.
5. Regulatory compliance: To comply with PAGCOR licensing requirements, the Anti-Money Laundering Act (AMLA), and other applicable Philippine laws.
6. Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, cheating, collusion, and unauthorized access.
7. Responsible gaming: To monitor gaming behavior, enforce deposit limits and self-exclusion requests, and provide responsible gaming support.
8. Customer support: To respond to your inquiries, complaints, and support requests.
9. Marketing communications: To send you promotional offers, bonus notifications, and Platform updates — only where you have given consent or where permitted by law. You may opt out at any time.
10. Platform improvement: To analyze usage patterns and improve the performance, features, and user experience of the jlj4 Platform.

5. Legal Basis for Processing

jlj4 processes your personal data on the following legal bases under RA 10173:

• Contractual necessity: Processing required to perform our contract with you (i.e., to provide the Platform services you have registered for).
• Legal obligation: Processing required to comply with PAGCOR regulations, AMLA obligations, tax laws, and other applicable Philippine legal requirements.
• Legitimate interests: Processing necessary for fraud prevention, security, and Platform improvement, where these interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have given explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Sharing Your Personal Data

jlj4 does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard, and InstaPay, for the purpose of processing your financial transactions.
• KYC and identity verification providers: Third-party services engaged to verify your identity and age in compliance with PAGCOR requirements.
• Fraud prevention and security services: Providers that assist jlj4 in detecting and preventing fraudulent activity on the Platform.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities, where required by law or regulatory obligation.
• IT and infrastructure providers: Cloud hosting, data storage, and technical support providers engaged to operate and maintain the Platform.
• Professional advisers: Legal counsel, auditors, and compliance consultants, subject to professional confidentiality obligations.

All third-party service providers engaged by jlj4 are contractually required to process your personal data only for the specified purpose and in accordance with applicable data protection laws.

7. Data Retention

jlj4 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

As a general rule:

• Account and transaction data is retained for a minimum of five (5) years following account closure, as required by PAGCOR regulations and AMLA obligations.
• KYC documentation is retained for the period required by applicable Philippine law, typically five (5) years from the date of the last transaction.
• Marketing consent records are retained for the duration of your account and for a reasonable period thereafter to demonstrate compliance.
• Technical and usage data collected via cookies may be retained for shorter periods as specified in our cookie settings.

When your personal data is no longer required, jlj4 will securely delete or anonymize it in accordance with our data retention and disposal procedures.

8. Data Security

jlj4 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Encryption of data in transit using TLS (Transport Layer Security) protocols.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Access controls limiting data access to authorized personnel on a strict need-to-know basis.
• Regular security assessments, penetration testing, and vulnerability scanning of the Platform.
• Multi-factor authentication requirements for administrative access to systems containing personal data.
• Staff training on data protection obligations and security best practices.

While jlj4 takes all reasonable steps to protect your data, no method of electronic transmission or storage is 100% secure. In the event of a personal data breach that poses a risk to your rights and freedoms, jlj4 will notify the National Privacy Commission and affected players in accordance with RA 10173 and its implementing rules.

9. Cookies & Tracking Technologies

jlj4 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you use the Platform.

We use the following types of cookies:

• Strictly necessary cookies: Essential for the Platform to function. These cannot be disabled as they are required for account authentication, session management, and security.
• Functional cookies: Remember your preferences such as language settings and responsible gaming limits.
• Analytics cookies: Help us understand how players use the Platform so we can improve performance and user experience. Data collected is aggregated and anonymized where possible.
• Marketing cookies: Used to deliver relevant promotional content. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the jlj4 Platform.

10. Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jlj4:

1. Right to be informed: The right to know what personal data jlj4 collects about you and how it is processed.
2. Right of access: The right to request a copy of the personal data jlj4 holds about you.
3. Right to rectification: The right to request correction of inaccurate or incomplete personal data.
4. Right to erasure: The right to request deletion of your personal data, subject to jlj4's legal retention obligations.
5. Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
6. Right to data portability: The right to receive your personal data in a structured, commonly used, machine-readable format.
7. Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at the contact details provided in Section 13 below. jlj4 will respond to all verified requests within thirty (30) days, as required by law.

11. Minors

The jlj4 Platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations governing online gambling in the Philippines. jlj4 does not knowingly collect personal data from individuals under the age of 21.

If you are a parent or guardian and believe that a minor has registered on the jlj4 Platform or provided us with personal data without your consent, please contact us immediately at the details in Section 13. Upon verification, jlj4 will promptly suspend the account, delete the associated personal data, and reverse any financial transactions where possible.

jlj4 employs age verification procedures during the registration and KYC process to prevent underage access. Any account found to belong to a person under 21 years of age will be closed immediately and any balances forfeited in accordance with our Terms & Conditions.

12. Changes to This Privacy Policy

jlj4 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. When material changes are made, we will notify registered players via the email address or mobile number on file, or by posting a prominent notice on the Platform prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how jlj4 protects your personal data. Your continued use of the Platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy.

13. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jlj4, please contact our Data Protection Officer:

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data protection rights have not been adequately addressed by jlj4.